Customer Service: Text and Subtext
Here's a sign posted at the OU Health Club today:
Here's the subtext:
Here's the subtext:
The University Health Club is closed because, well, we can be. We're going to get our state appropriation whether we're open today or not.
Sorry for any inconveniences, but hey, thank God for free enterprise: YMCAs and private-sector health clubs all over the metro are open today.
Please drive safely on those clear streets on this sunny, 34-degree afternoon.